Ticket insurance that protects fans and boosts club revenue
ibxp is a cancellation insurance solution integrated into the ticketing system, offering full protection for fans while generating additional revenue for clubs. It covers up to 19 cancellation reasons, with fast and flexible reimbursement (100% with proof, 75% without proof).
With seamless integration into the purchasing journey, ibxp increases fan confidence and helps optimize event attendance rates.
Integrated in both back-office and front-office ticketing systems.
Insurance policy managed via API.
Automatic email delivery of insurance contracts.
Dedicated website for claims submission.
API-based claims management and instant ticket resale.
Insurance contributions collected by the club at the time of ticket purchase.
Refunds processed via bank transfer by the insurer.
Why choose ibxp?
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Full coverage
Protects up to 19 cancellation reasons, offering 100% refunds with proof and 75% without.
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Subscription protection
Extends coverage to season ticket holders, ensuring peace of mind for loyal fans.
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Fully digital process
Online policy subscription and claims management, with an average refund processing time of just 13 hours.
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Seamless integration
Directly embedded into the ticket purchase journey via API.
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Multi-language and international
Claims managed in six languages, covering both local and international fans.
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No-show reduction
Enables immediate resale of refunded tickets, optimizing event attendance rates.
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Incremental revenue for clubs
Generates additional club revenue by integrating cancellation insurance into the purchase process.
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Reduced customer service workload
Automates claims management, reducing support team workload.
Meet the team
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Marc T.CEO
