January 22, 2025

Enhance the fan experience with the private wallet

A fully integrated digital solution for clubs

In an era where digital innovation is essential, the private wallet has emerged as a key solution, designed to optimize ticketing and enhance the supporter experience. Already adopted by major events such as Roland-Garros and the Paris 2024 Olympic Games, the private wallet provides a unified and secure approach to ticket management.

What is the private wallet?

The private wallet centralizes ticket and stadium access management within the club's official mobile app, ensuring a secure and seamless experience. Unlike PDF tickets or M-Tickets stored in public wallets such as Apple Wallet or Google Wallet, it offers optimized and customizable management of access and fan interactions, while fully integrating with the club’s digital ecosystem.

Why adopt the private wallet?

A better fan experience

The private wallet turns the club’s official app into a true digital hub. It simplifies stadium access by centralizing tickets and reducing entry times through secure and dynamic QR codes. It also enhances fan engagement with personalized notifications before, during, and after events, fostering stronger connections with the community.

A new source of revenue

The private wallet transforms every fan interaction into an opportunity. In addition to streamlining ticketing, it serves as a commercial asset by integrating sponsor-friendly ad spaces, giving clubs the ability to offer increased visibility to their partners. The ability to leverage collected data enables targeted marketing campaigns, while the optimized resale system generates additional revenue by securing transactions.

A strategic tool for data insights

With the private wallet, clubs can track supporter behaviors in detail and adjust their offerings accordingly. The system allows for personalized fan journeys based on advanced interaction analytics, optimizing community engagement strategies through precise insights.

Enhanced security

The private wallet relies on advanced authentication (KYC, SSO), ensuring optimal access control. Secure dynamic QR codes, which cannot be duplicated, significantly reduce fraud risks. Additionally, device-controlled ticketing prevents multiple users from accessing the same ticket across different devices, increasing overall security and reliability.

A more sustainable ticketing system

By eliminating paper tickets, the private wallet contributes to reducing the environmental footprint of sports events. It also promotes ticket sharing and donation, improving accessibility for people with disabilities.

A new standard for digital ticketing

With the private wallet, fanxp offers a strategic approach that enables clubs to better manage ticketing, secure transactions, and strengthen fan engagement.

Want to know more?

Contact us to discover how our solution can transform your ticketing and enhance the fan experience.